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FAQs |
How does Fotofriend work?
How does Fotofriend work?
Fotofriend offers the highest quality photo products available, suitable for professional photographers and regular consumers. We also offer a range of useful and fun photo effects including free online photo editing.
Our photo products includes photo books & wall art, prints & panels, jewelry, apparel, cards & stickers. Our photo effects include an online photo booth, photo editing, webcam video recording, doodling, and webcam collage.
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What sort of quality can I expect?
What sort of quality can I expect?
Fotofriend offers premium products for professional photographers and regular consumers alike. You can rest assured you are in the best possible hands in terms of both quality and support.
We use high-end Kodak paper for all our prints, and professional true color management through daily calibrated printers to a single color target and hourly printer balancing to keep our color consistent. We use the latest commercial grade professional printers from Durst, Noritsu, HP and Epson to consistently deliver high quality products.
Our premium packaging comes standard, and is designed to protect your products and have them shipped quickly.
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Why log in with Facebook?
Why log in with Facebook?
1. There is no need to sign up. You can just use your existing Facebook information to start immediately.
2. All your Facebook photos are instantly available to choose from, which makes ordering prints from Facebook extremely fast and easy.
Your Facebook account information is not stored by us. It is passed directly to Facebook using their Facebook Connect service. Also, we will never post anything to your Facebook wall without your express permission, so you will never see annoying messages appearing in your news feed.
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How quickly will my order arrive?
How quickly will my order arrive?
We ship out orders typically within two business days for prints, and three for everything else. We will email you when your order has been dispatched.
We ship worldwide and offer a wide range of shipping options, including next day delivery to the U.S. and express and economy options worldwide.
For further details see our shipping info section.
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What is Glossy, Matte, Lustre & Metallic?
What is Glossy, Matte, Lustre & Metallic?
Glossy, Matte, Lustre and Metallic and different finishes or paper textures.
Glossy finish is the shiny, rich-looking paper most people are traditionally used to. It has vibrant colors and no texture. It tends to show finer details, however also tends to show fingerprints more easily.
Matte finish is a subtly textured print finish that resists fingerprints and scratches. It has a lot less glare due to its subtle texture. Most photographers use matte finishes for their wallet-size prints, because they are generally frequently handled. Some also use it to reduce glare on large and poster-sized prints.
Lustre finish is somewhere between glossy and matte: not as shiny as glossy, but not as flat or dull as a matte finish. Lustre paper has a textured or "pebbled" finish that hides fingerprints. Portraits and wedding photos are typically developed onto Lustre finish paper.
Metallic finish is a glossy finish with highly saturated color. The image appears as though it has been printed on metal, almost comparable to the back side of aluminum foil. Images tend to really "pop" when printed on metallic paper. One drawback is that bright areas or "highs" will tend to become over-highlighted or "blown out" on metallic paper.
Lustre is an excellent choice for any product, however carries a slight price premium.
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What are wallet-size prints?
What are wallet-size prints?
Wallet-size photo prints are regular prints but small enough to fit in your wallet. They are professionally processed onto 4 by 6 inch Kodak paper and are available in sheets of 4, 8, or 20 depending on how large you would like your photos. When your photos arrive, cut them along the subtle cut-lines to separate them.
More Details
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What dimensions are wallet-size photos?
What dimensions are wallet-size photos?
We offer wallet-size prints in sheets of 4, 8 and 20. All our wallet-prints are processed on 4x6" sheets. For more details and to create wallet-size prints visit our wallet-size prints product page.
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What is the best resolution to print at?
What is the best resolution to print at?
For the best quality prints, we recommend a DPI of over 300. For a 4x6 inch print this means the image should be 4x300 by 6x300 pixels, which is 1200 by 1800 pixels. More pixels equates to better quality so we always recommend uploading original photos when you have them. We allow printing from just 90 DPI (360x540 pixels for a 4x6 inch print).
Anything less than a DPI of 90 and Fotofriend will automatically add a white border to your images to ensure the final print is of a reasonable quality. You are always alerted to this before completing your order.
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